Despite the Director being my mother, IEC's service was always totally professional and they made sure that I was aware of all my options and made my own choice. Throughout the visa application process I was clear on what I needed to do and everything went very smoothly. I was also very satisfied with the quality of the institution on arrival and I was able to contact the IEC team for my first few months whenever I needed help or was uncertain about anything. The one thing that IEC has given me and all my friends which other agencies can't quite replicate is a balance of professionalism and family. They truly care about the wellbeing of their clients from start to finish and are always available to help students through out the degree program.